If you have bought alhambra tickets on-line and have any problem, doubt or comment to do, you should know:

www.alhambradegranada.org is not the official Alhambra website and is not related to any official organism. We are a private web dedicated to promote this monument.

As our website explains, Alhambra tickets are managed by La Caixa tickets service -ServiCaixa - (http://www.alhambra-tickets.es). In our page we only have a link to this service.

You must contact ServiCaixa to solve any problem. Telephone numbers: 902 88 80 01 (from Spain) or (+34) 934 92 37 50 from abroad.

You can also contact the Patronato de la Alhambra, the official organism that manages this monument. Telephone numbers: (+34) 958 22 09 12, (+34) 958 22 75 25, (+34) 958 22 75 26, (+34) 958 22 75 27.

At this moment neither ServiCaixa nor the Patronato have an e-mail address to contact.